Time zone
 Central European Time UTC/GMT +1 hour.
For Belgium there are two associated plug types, types C and E. Plug type C is the plug which has two round pins and plug type E is the plug which has two round pins and a hole for the socket's male earthing pin. Belgium operates on a 230V supply voltage and 50Hz.
The local currency is the Euro.
Credit cards
Credit cards are accepted in most shops and restaurants.
Public Transportation
Antwerp is a pocket-sized city. Many of the attractions are within walking or biking distance of each other. Another way of getting around the city is on the trams and buses of De Lijn.
Tip: buy your tram or bus ticket in a point of pre-sale (newsagent’s, supermarkets or at the vending machines at the various stops) or via app, where tickets are cheaper. The range of formulas and prices is extensive, discover an overview of the prices. With an individual ticket you get to travel for 60 minutes in which you can switch unlimitedly between trams and buses. Staying on the same bus or tram and traveling longer than 60 minutes is no problem but if you transfer after that period you need to get a new ticket or send a new SMS.
You can also buy an Antwerp City Card, which includes the use of public transport in the city for the time your card is valid.
The Velo bikes are fast and handy. You may register for a day or week pass. Order easy on your mobile and start biking right away!
Business hours
Most public offices are open Monday through Friday from 9 am to 5 pm. Most shops are open mainly from 10 am to 6 pm and closed on Sundays.
Telephone and internet access
Telephone and internet are expensive. Check on beforehand the roaming rates of your contract. Wireless connection is free at the venue. WiFi is usually free in all hotels. However, a registration may be required to gain access. Pre-paid cards for cell phones are available for purchase at phone operators’ stores.
Water supply
The tap water in Antwerp is safe to consume.
Belgium has a temperate maritime climate characterized by moderate temperatures, prevailing southerly to westerly winds, abundant cloud cover and frequent precipitation. Autumn in Antwerp is a rainy season and temperature averages in the daytime at 15° and 10° in the nighttime. However, because of climate changes it could be warmer.
The official language is Dutch. Hotel staff (and often restaurant staff) can communicate in English.
For kids
Antwerp is a great place to visit with your children, with no shortage of fun and relaxing activities. Some ideas: Antwerp Zoo in the inner city, Plopsa station, located in Central Station, an indoor theme park and playground for young children, the MAS museum with the rooftop terrace, boat trips...
Tourist Information
Antwerp is a very touristic city with many places to visit and many activities to do. The official tourism website is
Tourist office: Steenplein 1, 2000 Antwerpen